Sprint
With employees and partners all over the map,
you need state-of-the-art networks that provide robust, reliable
communications. Your company's growth and survival depend upon
improving collaboration between remote locations, while reducing
communications expenses overall.
Communications
Systems
Our Coral IP-enabled servers allow you to add functionality
and capacity as your business needs change and grow - helping
to minimize your total infrastructure cost over time.
Coral IPx allows you to take advantage of IP telephony without
sacrificing the functionality you need, such as ACD and call
center applications, integrated voicemail and wireless capabilities.
The forward and backward-compatible Coral
IPx packs all the power and flexibility of the Coral® system
into modular units that can be rack, floor or wall mounted.
Each model can be used as a traditional switch, a VoIP telephony
server or both - adapting easily as your company's needs
change. Scalable from a few wired endpoints to more than
4000, the Coral IPx migrates telephones, trunk and station
cards, voice messaging, database and common control elements
from the smallest to the largest system.
- Coral
IPx 500 (Small
to Mid-size Systems)
- Coral IPx 800 (Mid-size Systems)
- Coral IPx 3000 (Mid to Large Systems)
- Coral IPx 4000 (Large Systems)
System Highlights
• Provides all the features,
capabilities, interfaces and terminals of the Coral
communication server
• Provides built in voice/data convergence
• Optimizes space utilization through extensive configuration
flexibility
•
Fits 19" and 23"-racks, including racks designed
to earthquake area requirements (wall mount - IPx 500)
• Provides AC and DC input power supply in every shelf
• Enables connection to E1, T1, PRI, LAN through back-facing
RJ45 connectors (future)
• Enables installation in existing standard racks (excluding
IPx 4000)
• Allows expansion shelf to be located at remote site
(IPx 4000)
FlexSets
Digital telephones to complement your Coral system.
Available in several models with a wide range of features
and options, FlexSets are true information terminals offering
versatility and flexibility. From 6 to as many as 148 user-defined
buttons give users virtually unlimited power to define individual
preferences. The optional liquid crystal display presents
caller and calling-party information, and when using a FlexSet
with soft-keys, the display changes to show applicable feature
options for one-touch activation. The hot-dial keypad and
handsfree speaker permit fast on-hook dialing, and the highly
visible message waiting indicator announces new messages.
Additional Information
Standard Features
• Multi-line
• Full speakerphone
• System-wide feature buttons
• User-defined buttons
• Hot-dial keypad
• Message waiting light
• Headset compatible
•
Adjustable ringing volume, cadences & tones
• Choice of pearl white or charcoal grey matte finishes
• Choice
of custom faceplates
• Desk or wall mountable
• Hearing aid compatible/ volume control (HAC/VC)
• ADA (Americans with Disabilities Act) compliant
• Range Limit = 3,500 feet from cabinet
• Handset/headset disconnect feature (HDF) (FlexSet 120S
and 280S only)
Optional Features
• LCD
2-line display with 24 or 40 characters/line
• 40-button programmable expansion module (40B)
• TAPI application module (APA)
• Range extender to 6,250 feet from cabinet
• LCD 3-line display with 24 or 40 characters/line
• Multi-language capability
• 8 to 148 user-defined buttons
• Soft-keys with navigation buttons
Messaging
Complete Control of Calls and Messages
Efficient communication is critical to winning
and retaining customers. The more accessible your employees
are to customers,
the greater your company's chance for success. Missed messages
or delayed message returns can lead to delayed service – maybe
even lost customers.
Tadiran Telecom's feature-rich messaging
systems are affordable, dependable complements to your
Coral® system. With
the power and flexibility of unified messaging, users can
send,
receive and view inbound and outbound calls and messages
from any networked PC.
Users enjoy advanced features such
as flexible forwarding, silent record, paging, control
call forwarding, do not
disturb, and central voice mail for networks. Best of
all, no additional
hardware is required to implement voice mail and automated
attendant – everything is internal to your Coral
system.
Networking / Voice Over IP
Converged Networks Deliver Company-Wide Benefits
Today's communication challenge is to integrate data
networks with voice network features, providing users
with capabilities
that enhance communications throughout the enterprise.
Sprint meets this challenge with the Coral family of
Voice over IP (VoIP) products.
Coral VoIP solutions allow companies to take advantage
of the bottom-line benefits of converged networks -
lower communications
costs, increased productivity, improved customer satisfaction
- and do it at their own pace. Whether you have offices
in one location or a hundred, Coral VoIP solutions
allow you
to build on existing network investments so you can evolve
to a converged network cost effectively over time.
Call Center (ACD)
Call Center Solutions - Your Lifeline to Your Customers
When it comes to winning and keeping customers, you need
to be one step ahead of the competition. Because your
call center is the heart of your business, quick
response, instant
access to customer information and consistent service
are critical.
Sprint's call center solution helps you deliver superior
customer service while improving efficiency and containing
costs. Our streamlined communications platform delivers
sophisticated ACD capabilities designed to meet all
your centralized or
networked call center needs.
CT Solutions
Coral FlexCT Applications Suite - The power of CTI in flexible
solutions.
Coral FlexCT is a comprehensive suite of powerful management
and routing tools for controlling and monitoring all call
activities in a customer service environment. Coral FlexCT
applications are extremely flexible, user-friendly, and
cost effective, enabling you to provide advanced
assistance tools
and to implement customized call handling and routing that
make the most of all your customer service resources, wherever
they may be.
The Coral FlexCT suite of solutions consists of:
Product Highlights
• Supports and integrates with leading
CRM and PIM applications
• Supports all common CTI standards
• Features open architecture, for easy customization and implementation
• Features a modular, building block structure that allows
you to customize a solution to meet your unique business
requirements and to enhance its capabilities and functionality
when demand arises.
• Is fully compatible with our proven Coral FlexiCom PBX platforms.
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