Tadiran
With employees and partners all over the map,
you need state-of-the-art networks that provide robust, reliable
communications. Your company's growth and survival depend upon
improving collaboration between remote locations, while reducing
communications expenses overall.
The
"Emerald ICE" for Small Businesses
 Powerful, scalable technology at an extremely
affordable price
The Emerald Integrated Communications Exchange (ICE) is a
fully integrated digital phone system loaded with sophisticated
features.
The Emerald ICE paves the way for your future by combining
functionality and value, allowing you to add new capabilities
and capacity as your business needs grow.
Tailor the System to Custom Fit your Business
The digital Emerald ICE key system enables you to handle
6 CO Lines, 10 Digital Stations, and 2 Analog Ports,
with the
ability to expand to 24 CO Lines, 46 Digital Extensions,
and 18 Analog Ports. With hundreds of standard and advanced
features,
it is ideally equipped to help your company process and
manage your telecommunications requirements professionally
and affordably.
The Emerald ICE? comprehensive feature set includes:
Integrated voicemail. Eliminate worries about losing calls
or missing opportunities with Tadiran? Emerald ICE advanced
8-port voicemail featuring auto attendant, dial by name
directory, and flexible message handling. You get all
this and a whole
lot more without sacrificing any digital or analog extension
ports!
Audio Help User Guide. Increase productivity by quickly
locating the specific features you are seeking at the
simple touch
of the help button on the telephone. The Audio Help
User Guide
guides you through the many features of the Emerald
ICE with intuitive audio voice prompts, eliminating valuable
time
spent searching through manuals.
Caller ID. See who is calling every time with caller
ID information displayed on telephone sets.
Answering Machine Emulation. Listen to a caller leaving
a voice message with the ability to retrieve the
call while the message
is being left.
Call Recording Capabilities. With the optional voicemail
system, all calls can be recorded and stored in
your personal voice
mailbox.
Features
Communications
Systems
Our Coral IP-enabled servers allow you to add functionality
and capacity as your business needs change and grow - helping
to minimize your total infrastructure cost over time.
Coral IPx allows you to take advantage of IP telephony without
sacrificing the functionality you need, such as ACD and call
center applications, integrated voicemail and wireless capabilities.
The forward and backward-compatible Coral
IPx packs all the power and flexibility of the Coral® system
into modular units that can be rack, floor or wall mounted.
Each model can be used as a traditional switch, a VoIP telephony
server or both - adapting easily as your company's needs
change. Scalable from a few wired endpoints to more than
4000, the Coral IPx migrates telephones, trunk and station
cards, voice messaging, database and common control elements
from the smallest to the largest system.
- Coral
IPx 500 (Small
to Mid-size Systems)
- Coral IPx 800 (Mid-size Systems)
- Coral IPx 3000 (Mid to Large Systems)
- Coral IPx 4000 (Large Systems)
System Highlights
• Provides all the features,
capabilities, interfaces and terminals of the Coral
communication server
• Provides built in voice/data convergence
• Optimizes space utilization through extensive configuration
flexibility
•
Fits 19" and 23"-racks, including racks designed
to earthquake area requirements (wall mount - IPx 500)
• Provides AC and DC input power supply in every shelf
• Enables connection to E1, T1, PRI, LAN through back-facing
RJ45 connectors (future)
• Enables installation in existing standard racks (excluding
IPx 4000)
• Allows expansion shelf to be located at remote site
(IPx 4000)
FlexSets
Digital telephones to complement your Coral system.
Available in several models with a wide range of features
and options, FlexSets are true information terminals offering
versatility and flexibility. From 6 to as many as 148 user-defined
buttons give users virtually unlimited power to define individual
preferences. The optional liquid crystal display presents
caller and calling-party information, and when using a FlexSet
with soft-keys, the display changes to show applicable feature
options for one-touch activation. The hot-dial keypad and
handsfree speaker permit fast on-hook dialing, and the highly
visible message waiting indicator announces new messages.
Additional Information
Standard Features
• Multi-line
• Full speakerphone
• System-wide feature buttons
• User-defined buttons
• Hot-dial keypad
• Message waiting light
• Headset compatible
•
Adjustable ringing volume, cadences & tones
• Choice of pearl white or charcoal grey matte finishes
• Choice
of custom faceplates
• Desk or wall mountable
• Hearing aid compatible/ volume control (HAC/VC)
• ADA (Americans with Disabilities Act) compliant
• Range Limit = 3,500 feet from cabinet
• Handset/headset disconnect feature (HDF) (FlexSet 120S
and 280S only)
Optional Features
• LCD
2-line display with 24 or 40 characters/line
• 40-button programmable expansion module (40B)
• TAPI application module (APA)
• Range extender to 6,250 feet from cabinet
• LCD 3-line display with 24 or 40 characters/line
• Multi-language capability
• 8 to 148 user-defined buttons
• Soft-keys with navigation buttons
Messaging
Complete Control of Calls and Messages
Efficient communication is critical to winning
and retaining customers. The more accessible your employees
are to customers,
the greater your company's chance for success. Missed messages
or delayed message returns can lead to delayed service – maybe
even lost customers.
Tadiran Telecom's feature-rich messaging
systems are affordable, dependable complements to your
Coral® system. With
the power and flexibility of unified messaging, users can
send,
receive and view inbound and outbound calls and messages
from any networked PC.
Users enjoy advanced features such
as flexible forwarding, silent record, paging, control
call forwarding, do not
disturb, and central voice mail for networks. Best of
all, no additional
hardware is required to implement voice mail and automated
attendant – everything is internal to your Coral
system.
Networking / Voice Over IP
Converged Networks Deliver Company-Wide Benefits
Today's communication challenge is to integrate data
networks with voice network features, providing users
with capabilities
that enhance communications throughout the enterprise.
Tadiran meets this challenge with the Coral family of
Voice over IP (VoIP) products.
Coral VoIP solutions allow companies to take advantage
of the bottom-line benefits of converged networks -
lower communications
costs, increased productivity, improved customer satisfaction
- and do it at their own pace. Whether you have offices
in one location or a hundred, Coral VoIP solutions
allow you
to build on existing network investments so you can evolve
to a converged network cost effectively over time.
Call Center (ACD)
Call Center Solutions - Your Lifeline to Your Customers
When it comes to winning and keeping customers, you need
to be one step ahead of the competition. Because your
call center is the heart of your business, quick
response, instant
access to customer information and consistent service
are critical.
Tadiran's call center solution helps you deliver superior
customer service while improving efficiency and containing
costs. Our streamlined communications platform delivers
sophisticated ACD capabilities designed to meet all
your centralized or
networked call center needs.
CT Solutions
Coral FlexCT Applications Suite - The power of CTI in flexible
solutions.
Coral FlexCT is a comprehensive suite of powerful management
and routing tools for controlling and monitoring all call
activities in a customer service environment. Coral FlexCT
applications are extremely flexible, user-friendly, and
cost effective, enabling you to provide advanced
assistance tools
and to implement customized call handling and routing that
make the most of all your customer service resources, wherever
they may be.
The Coral FlexCT suite of solutions consists of:
Product Highlights
• Supports and integrates with leading
CRM and PIM applications
• Supports all common CTI standards
• Features open architecture, for easy customization and implementation
• Features a modular, building block structure that allows
you to customize a solution to meet your unique business
requirements and to enhance its capabilities and functionality
when demand arises.
• Is fully compatible with our proven Coral FlexiCom PBX platforms.
Coral IPx Office
2005 Product of the year
 The Coral IPx Office is designed to provide voice and data communications in a
single box. No more finger pointing. You’ll have a single point of contact for support.
You’ll have peace of mind that your system components are designed to connect your
people and to keep your data flowing. Place one at each location for a network of
Coral IPx systems providing seamless continuity in a multi-site organization. But
make no mistake; this compact server has the same features as the enterprise-sized
Coral IPx that large organizations enjoy.
All the call processing power of a PBX but designed for VoIP. The Coral IPx Office
can accommodate SIP trunks, SIP phones, soft phones, Wi-Fi wireless devices or
Tadiran's FlexIP full-feature telephones. Just as easily it can accommodate traditional
interfaces like PRI, T1 and analog.
The compact Coral IPx Office allows you to take advantage of IP telephony without
sacrificing the hundreds of leading-edge features you need, such as ACD, contact
center capabilities, integrated unified messaging and it even includes your own
conference-bridge facilities.
Take the guesswork out of choosing voice components and data
components that work well together. The Coral IPx Office is
designed to provide both voice and data all
day, everyday.
Business Benefits
- Integrated compact package provides both voice
and data capabilities. This simplifies the buying
process and provides a single point of contact for
support.
- VoIP provides the ability for the business owner to
have a phone at home, or for remote employees to
have the same phone features as those in the
office.
- VoIP provides low-cost connectivity between locations
of multi-site organizations.
- The powerful Coral IPx features are common on
Coral IPx Office and larger Coral IPx systems.
- Standards-based design allows users to choose
third-party devices such as video phones, SIP
phones, and soft clients.
- Expandable with IP and other telephony interfaces.
Adding another IP phone requires no new dedicated
hardware ports.*
- Flexible hardware design allows you to make decision
later rather than sooner. The Coral IPx has a
variety of cards available to support all the common
analog and digital trunks and extensions.
Configurations
The Coral IPx Office is easily configurable to meet
the needs of a small office or a corporate location.
Gateway expansion cards are designed for “hot
insertion” so as not to interrupt service.
• Compact 19” rack-mount, 2U chassis
• System supports 150 VoIP end-points
• Support for two PRI or T1 circuits
• Supports up to 12 Analog trunks
• Supports up to 48 digital FlexSet telephones
• Up to 8 analog stations (fax etc.)
• 4-24 channels of voice mail/ UM
• 8 port data switch
• Optional router (NAT, DHCP and Firewall)
• Optional WiFi - 802.11g
Applications
• Small or Medium size business with a single location
and 150 or less users, using primarily VoIP devices.
• Multiple sites that prefer to have a standardized voice
and data solution at each site providing commonality of
use and administration.
• Cost-effective branch office location of a larger organization
that needs features and networking and a few
local telephone lines.
• Diverse organization who needs a flexible solution and
a growth path for expansion.
• Small office using digital telephones with growth plans
utilizing VoIP.
* License fees may apply.
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