Administrative Conveniences

User Conveniences

PathFinder - >Advanced Windows-based Messaging

PathFnder 9.0 is our most sophisticated and complete messaging system. More than just voice mail, PathFinder is a powerful Windows-based messaging platform that allows workgroups to share voice, fax, and e-mail messages using their desktop computers and standard e-mail applications. Desktop call control allows users to prioritize and route incoming calls accordingly. Travelers can access and respond to e-mails by telephone. With PathFinder, the phone, the computer and the person converse, allowing its users to become productive in new and ever-changing ways. PathFinder 9.0 starts as a fully-featured Windows-based system offering:

• Voice messaging
• Auto-attendant
• Optional Chalk Talk Module for schools
• Optional Fax Resource Sharing

When connected to a Local Area Network (LAN), PathFinder becomes an advanced communications center, or "server", offering additional, optional modules such as:

• Desktop Call Control (DCC)
• Desktop Mailbox Editing (DME)
• Voicemail Networking using VPIM
• E-mail reading using Text-to Speech

As a Windows-based voice processing server, PathFinder can be connected to a LAN, WAN, VPN, or even the Internet. PathFinder uses TCP/IP, the standard protocol for client/server applications.

Voice Messaging Made Simple
PathFinder 9.0 integrates easily with most popular telephone systems and offers a host of administrative and user conveniences. Administrators will appreciate the GUI-based programming screens, remote access, easy reporting and upgrade capabilities. Users will value such features as message speed and volume control, date and time stamp, multiple greetings, personal distribution lists, call screening, message forwarding and paging capability.

Advanced Auto Attendant
PathFinder 9.0 allows for operator-free call reception and transfer for any or all or selected lines and times. With an unlimited number of audiotex and auto-attendant menus, PathFinder will meet the requirements of both simple and complex applications.

Administrative Conveniences

Mailbox Owner Conveniences

Optional ChalkTalk for K-12 Schools
Whether you’re a teacher, administrator, support staff, student or parent, communication with your school is critical. Vodavi’s ChalkTalkSM is specifically designed to manage communications in a school environment easily and affordably.

What Is ChalkTalk?
ChalkTalk is an automated information system for elementary, secondary and high schools. The ChalkTalk System includes Vodavi’s powerful PathFinder Voice Processing system with added features designed specifically for schools.

How ChalkTalk Works
By automating the flow of information, ChalkTalk gets information to the people who need it most, quickly and efficiently, 24 hours a day, 7 days a week. ChalkTalk includes the features that schools need, such as homework hotlines, outbound calling for absentee students and information lines for extracurricular activities. ChalkTalk helps accomplish that important goal of communicating quickly and accurately.

On installation, a master list of names and numbers is entered into the ChalkTalk database through user-friendly, menu-driven prompts. From this master list, multiple outbound calling groups can be created by simply clicking on the name and transferring it to the new group. For example, you can create separate calling groups for students, teacher, and administrators. Once a group is created, you can save it and use it again as needed.

What ChalkTalk Can Accomplish For Your School
Contact parents of absentee studentsThis tool saves the school office staff valuable time and effort by eliminating repeat phone calls. Automated outbound calling notifies parents of their child’s absence and can inquire about the reason for the absence. Parents can leave a voice message responding to the inquiry, which the school staff can later review. ChalkTalk automatically redials non-answered and busy numbers until the call is received.

Locate and schedule substitute teachers
Save the school’s staff valuable time by automating the daily task of finding substitute teachers. Just select the group list for the substitute teachers you need and let ChalkTalk call the possible candidates. Once an interested teacher is found, ChalkTalk asks for a confirmation of acceptance, such as a teacher ID or a voice mail message. ChalkTalk will continue calling until all the positions are full. So, if you need three Math teachers, ChalkTalk will continue calling until three Math teachers accept the assignment.ChalkTalk also has the ability to run multiple lists at the same time. If you need a History teacher and an English teacher on the same day, you can run both groups at the same time.

Notify employees and students of school closings or emergencies
ChalkTalkis ideal for unscheduled school closings. Instead of relyingon word of mouth to get the message out, ChalkTalk automatically calls each student and faculty member with an official message announcing the closing.

Notify students and parents of important school information.
Forget the hassle of photocopying and distributing important notices, such as parent teacher conferences, school board meetings and report card day. ChalkTalk can send a pre-recorded message to everyone that needs the information. You can be sure the message was received by requesting a unique confirmation from recipients, such as a student ID number. ChalkTalk then matches the response with the database information to confirm that the message was received.

Homework hotline.
Perfect for students who are absent or who routinely “forget” the details of a homework assignment. Students and parents can access the homework hotline for the latest assignments by entering a unique class ID. Each class is given a class ID number. Once the ID is entered correctly, the caller hears the most current assignment information. Updating the assignments is as easy as recording a message and can be done by the teacher from any telephone, anywhere.

Student activity hotlines
A 24-hour hotline for student sporting events, clubs and after-school activities. No more fielding calls for the time of today’s basketball game or girl scout meeting when automated messaging is set up for student activities. Activity information can be kept accurate and complete by allowing the activity leader to personally update their own group information. Updating the hotline is simple and can be done from any telephone, anywhere.

Question and Answer Session via voice mail
Want parent feedback on a current issue? Need teacher input on a new program? With today’s busy lifestyles, it’s difficult to schedule group meeting to gather information. ChalkTalk allows teachers and parents to express ideas at their convenience via the telephone. ChalkTalk offers a question and answer session that can ask up to 99 questions via the telephone and record the answers for later review.

Advanced Voice Mail
Voice mail helps your staff effectively manage communications. Its powerful auto attendant with an unlimited number of menus leads callers to the information or extension they need without going through a live operator. An unlimited number of mailboxes allows everyone on the system to have their own voice mail box with sophisticated features like call screening, multiple greetings, message forwarding, personal distribution lists and much more!

What ChalkTalk Can Accomplish For Your School

Discovery Link
DiscoveryLINK is Vodavi’s middleware solution designed to provide first party call control on a personal computer by linking most Vodavi telephone systems with many popular contact management software packages such as ACT, GoldMine, Maximizer,Outlook, Outlook Express and Telemagic.

DiscoveryLINK Desktop Display
The DiscoveryLINK display provides information interactively as the telephone is used. Information such as date and time when the telephone is idle, caller ID and interactive prompting as the telephone is operated. The phone status area displays IDLE, BUSY or RINGING depending on the current state the phone is in.The DiscoveryLINKK display is equipped with five programmable call keys that will display information on each active call.There are 15 additional keys at the bottom of the display that can be programmed quickly and easily to be feature, speed dial, call or user action keys.

Personal Call Handler
This powerful feature of DiscoveryLINK allows call handling rules to automatically perform specifically programmed actions when certain events occur and specific conditions are true.These actions include "screen pops" , record abandoned calls, automatic voice mail transfer of unwanted calls, etc.

Integrations
DiscoveryLINK works with the most popular PIMS to result in improved customer satisfaction by eliminating the frustrations associated with incomplete TAPI compliant products.

Recommendations
DiscoveryLINK works with the listed software using both TAPI 2.0 and Dynamic Data Exchange (DDE) which requires one of the following operating system software versions:

• Windows© 95
• Windows© 98
• Windows© NT
• Windows© 2000
• Windows© ME

Connecting with Other Programs
DiscoveryLINK is designed to interface with other Windows applications to provide capabilities such as:

• Outbound dialing from PC applications by double-clicking on the contact.
• Displaying or "popping"a contact record from a database automatically when a call rings using Caller ID.
• Opening call journals automatically to take notes on a call.

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Optional DCC and DME

Desktop Call Control (DCC)

Desktop call control is a powerful feature that enables users to interact with an incoming call from their desktop PC prior to answering the call. Callers must first identify themselves by stating their name or entering their telephone number, whichever the user prefers. Users then have a varitety of options to choose from in handling the call:

• Accept the call
• Send to voicemail
• Hold the call
• Transfer the call

Additionally, specific call handling rules can be set up to differentiate high- priority calls from low-priority calls and route them accordingly, without user intervention. For example, a high-priority call can be transferred to a cellular phone and a low-priority call to voice mail, automatically. If a user is engaged on a call and a higher-priority call comes in, DCC will inform the user so they may end their current call in favor of the priority one. Conversely, if a user is on a high-priority call and sees a low-priority call come in, they can transfer the call to voicemail or another station from their desktop without interrupting their call in process. Desktop call control can also be used to alert remote PC users of voicemail messages waiting.

Desktop Mailbox Editing (DME)

Desktop mailbox editing is an administrative feature that allows users with a sound card and microphone to customize their signature and mailbox greetings from the desktop. This enables subscribers with special scheduling requirements to easily customize their mailbox greetings accordingly. As many as nine time-sensitive greetings can be recorded. The desktop mailbox editor also allows the user to have desktop control of:

• Name and password
• Notification settings – the user can choose to know time-of-day, day-of-week, urgent, mailbox ID or e-mail address of message sender
• E-mail contacts and responses – the contacts database stores a user’s personal list of names, telephone numbers, and e-mail addresses.This list, when maintained by the user, will enable the user to reply to a voice mail message by auto-dialing the contact directly or sending a pre-written e-mail response. Yes, with PathFinder 9.0, you can listen to a voice mail message and reply with an e-mail message. To automatically dial a party in response to a voice message, simply dial "60" while listening to their message. To send an e-mail response, dial "XX" then choose from one of the nine pre-written e-mail responses

Optional Text-to-Speech e-mail Reading

Read and Reply to Your e-mail Over the Phone!

Perfect for the traveling business person, PathFinder can be called upon to read e-mails over the telephone. Using a synthesized voice, the PathFinder first reads where, when and who the e-mail came from, then proceeds to read the body of the e-mail. Users can choose to reply to the e-mail with a pre-written response, or they can have the PathFinder look up the sender’s phone number and automatically dial it to initiate a voice response.

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Optional Onelook Unified Messaging

Receive your voice mail and fax mail in the same inbox as your e-mail!

Unified messaging allows all messages, voice, e-mail, and faxes, to be received in one convenient location, a user’s e-mail inbox. PathFinder uses POP3 and IMAP4, which are open standards that allow integration with several e-mail applications, such as Microsoft Outlook and Outlook Express

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infinite DVXplus Mach 1

The infinite DVXPlus digital system platform puts the world of communications possibilities at your fingertips.

All DVXPlus phones are CTI enabled. The systems were engineered to support computer telephony enabled applications.

DVXPlus Mach I is a compact and affordable flat-pack design – the perfect starting point for the organization needing up to 12 lines and 32 digital stations.

System Features

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Vodavi XTS

"XTS" stands for eX-pandable Telephone System. Vodavi's newest system is stackable, scalable and can accommodate businesses requiring up to 600 universal ports.

Maximum Capacities

IT Directors will appreciate the look and design of the XTS, as it is both rack and wall mountable

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Telephones

The Wanderer Cordless Handset - Cordless Convenience in an Integrated Solution

Running to a meeting, but expecting an important call? Have a customer on the line but need to look up some information in another office?

The Wanderer, a lightweight, 900 MHz cordless handset helps you address these common communication challenges.

This integrated solution allows you to handle calls with the freedom and mobility of a cordless handset and still have the access to important system features and functions on your DVX Plus Digital telephone. It’s 40 channel scan automatically searches and selects the clearest channel for the highest quality transmission and allows you a mobility range of 40 to 100 feet, depending upon your office environment.

And because it uses the same telephone number and extension as your desktop telephone you can be reached at your same number.

Feature Highlights Include:

• 40' to 100' mobility range
• Exclusive integrated solution
• 24 hour stand by time
• Access to Key System features such as Mute, Conference,SpeedDial,Transfer, Redial, Flash, Hold No special wiring required.

Elite Large Screen Telephone

This technologically advanced telephone is causing quite a rumbling with its slick looks and large, easy-to-see and read LCD. This breakthrough phone not only looks good, it performs by predominantly displaying and providing one-touch access to an interactive menu of commonly used features such as DND, last number redial, voice mail, speed dial, call park and more.

The Elite 30-Button Large Screen Display telephone makes calling easy and fun. This breakthrough phone provides one-touch access to an interactive menu of commonly used features such as DND, last number redial, voice mail, speed dial and call park. The on-screen name directory eliminates the need to memorize extension numbers or reference a printed list. To place internal calls is a breeze. A monthly calendar display is also available for quick reference.

Voice mail features are displayed for quick visual navigation. No more memorizing options or waiting for the voice to tell you “To Forward, Press 4.” Simply press the forward button on the interactive display at any time.The “messages” feature allows you to inform internal callers with display phones of your status at the press of a button, without recording a special voice mail greeting. Eleven status options are available, from “In Meeting”, to “Return AM” or “At Lunch.”

NEW! Basic 8-Button Speakerphone

With 6 fixed and 8 feature buttons plus a fully integrated speakerphone, this phone covers the basics.

NEW! 8-Button Display Phone

Enjoy the benefits of an LCD display and three softkeys in addition to the features of the 8-Button Basic Speakerphone

NEW! 30-Button Full Duplex Speakerphone

With all the features of our 30-button Executive Speakerphone and the addition of full duplex audio capability, this phone is great for the hands-free executive or the conference room.