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Support

Ideacom Midwest's Network Products Group (NPG) has Field Engineers that understand that in order for your company to maintain an edge over competitors, your data networking equipment must perform optimally. Problems with your network equipment have a direct impact on your productivity, sales, and information management.

At Ideacom Midwest, we take service very seriously, so we created a Professional Services Group to better support our customers. The Professional Services Group provides technical expertise and a broad range of service options to meet your support and maintenance needs.

The Ideacom Midwest NPG Professional Services team provides technical support, repair, and consulting services on products and brands such as:

• Network Servers – Microsoft or Novell
• Computers and Workstations
• Networking Gear from Proxim, Nortel Networks, Cisco Systems, Adtran, 3COM, HP (Compaq), American Power Conversion, and others

In addition, we also provide services such as:
• Network Assessments, Site Surveys, and Migration Assistance
• Hardwired, Wireless, and Multi-site Wireless Solutions

Your business can count on Ideacom’s NPG Engineers to be there when you need them. Our Engineers are manufacturer trained and industry experienced on many brands of networking and data equipment.

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