Phone Systems for Small Business

Small businesses account for about 90% of businesses in the United States. Small business owners need the ability to scale their communication systems up and down to deal with economic changes. Small businesses sometimes require more technology that improves the efficiency of a smaller staff in order enhance the customer experience to ultimately be able compete effectively with larger businesses.

When it comes to providing phone systems for small business, Ideacom Midwest provides some of the best business phone systems on the market. Our business communications systems are designed to support small businesses of all types. Whether your small business is looking for a system with ip phone support or a digital telephone system, our phone system products can work in your environment.

ShoreTel Communications manufactures an IP PBX that is scaleable from 10 – 10,000 users. ShoreTel manufacturers a product called the small business edition (SMB) that allows up to 50 users, and has all of the customer-centric features of their larger system at much lower price. When the small business grows the ShoreTel SMB can be unlocked and turned into the larger enterprise edition without any loss of the original investment. Small businesses can implement the system and not worry about outgrowing the product, but can deliver world class customer service without having to wait for the technology until they are bigger. For more information on ShoreTel you can access our blog here.

The Wave IP from Vertical Communications offers business owners a cost effective VoIP solutions that is fully featured. Unlike most of the manufacturers in the VoIP Small business space. The Vertical philosophy of the licensing is to bundle into the user license all the efficiency and customer service features in the base license to make it extremely affordable to the Small business owner. The Vertical Wave IP has an extraordinary offering in the mobility arena that allows key personnel the ability to stay completely connected to the business to take care of the customer whenever and wherever the need arises. Calls can be transferred to and from whatever phone you happen to be are at, whether that is your cell phone, home phone or your room phone when traveling, etc. Access our Vertical Wave IP blog here.

The Coral UCx (Unified Communications eXchange) is Tadiran’s pure IP communications solution for the small and medium business. Optimally configured to meet the needs of your business, UCx is a powerful, yet affordable off-the-shelf standalone system. All-inclusive by design, it boasts a multitude of telephony features and is designed for ease-of-use. You simply plug in your favorite phone and start communicating. In a class of its own, UCx has much to offer.

An additional way small businesses can update their technology is through the purchase of a refurbished or used business telephone system. We carry telephone systems from various manufacturers. Contact us for availability.

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