Vertical Communications – Communication Solutions for businesses

Every Call Counts

Vertical is passionate about communications our customers understand that implementing a Vertical voice solution means implementing best practices and maximizing the opportunity of voice communications in their business. Why is this so important? It directly impacts revenue, profit and overall excellence in serving customers and suppliers. Vertical is dedicated to maximizing the value of communications for our customers and driving the highest technology ROI of any communications solution available today. Cool technology, yes… but much more importantly, a game-changing business solution.

Vertical provides cost effective Products for Today and Tomorrow Our products include innovative business communications solutions, communications software and management tools that ensure businesses are employing the leading technologies and best practices in business communications – maximizing technology opportunities while minimizing costs. From small to large enterprises, single sites to thousands, Vertical is dedicated to helping our customers realize dramatic improvements to their business through voice communications.

Vertical Communications has built products that are cost effective and save save money for businesses on dial tone costs. Their products support all of the different methods the phone company provides business phone service. Business phone lines can be delivered as traditional analog, digital T-1 and PRI, and also the latest IP phone service that uses SIP to deliver business phone lines. With IP phone service small businesses can get the features that in the past only large enterprise businesses could afford.

Industry Proven

Vertical deployments are hard at work at over 200,000 customer sites in North America and Europe, including world-class organizations such as CVS/pharmacy® with over 6,000 sites nationwide, Wells Fargo, the US Treasury, T-Mobile and Toys R Us. Our industry solutions encompass healthcare, government, education, financial services, contact centers and retail organizations.

Rich Heritage and World Class Partners

Vertical has a rich heritage in enterprise telephony with some of the leading brands and affordable products of the last 25 years – Comdial, Vodavi, and Artisoft – that represent over 100 years of combined industry experience. Vertical's channel partners are leading telephony dealers and solution providers with extensive experience in deploying, managing and supporting telephony solutions for businesses of all sizes.

Vertical Communications manufactures both phone systems for small business as well as enterprise phone systems. Vertical is today a market leader in providing worldclass telephony systems and voice applications to its customers. Our flagship product family – Wave IP – suitable for businesses from 20 employees to 10,000, was awarded Product of the Year by Unified Communications Magazine in 2007 and 2009. Wave IP is the only IP PBX with integrated applications that can be dynamically deployed when needed, resulting in amazing flexibility and previously unobtainable functionality in a single system.

Built to Last - Strong Financial Backing

Strategic Partners Vertical is a privately-held company backed by leading private equity and strategic partners. Our primary sponsor is MC Venture Partners, a $1 billion private equity firm based in Boston, MA. Our primary strategic partner is LG Electronics – a strategic investor and strategic partner in the design, development and manufacturing of our products. Leveraging this strategic relationship Vertical is able to deliver enterprise class capabilities and worldclass quality across its product families at prices businesses can afford.

The Last Word

Telephony has become, for many businesses, a forgotten asset that deserves investment and focus. There is no better way to developing lasting business relationships with partners and customers than direct human interaction. Every call is an opportunity. Every connection is important. Every call counts.